PRIVACY POLICY

INTRODUCTION

VNK PROPERTIES, LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, use our property management or real estate services, or communicate with us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

For purposes of this Privacy Policy, the terms "we," "us," "our," and "VNK PROPERTIES" refer to VNK PROPERTIES, LLC, a Georgia limited liability company. The terms "you" and "your" refer to you, as a user of our services, website, tenant, prospective tenant, property owner, or other individual who interacts with our Company.

We will use our best efforts to ensure that the information you submit to us is used only in accordance with the terms of this Privacy Policy.

WHAT TYPES OF PERSONAL DATA WE COLLECT

We collect and process several types of personally identifiable information about users of our services, including:

Information You Provide to Us:

• Contact Information: When you inquire about properties, submit a rental application, request property management services, or fill out forms on our website or in person, we may collect your name, email address, phone number, and physical address.
• Property and Tenant Information: To provide accurate real estate and property management services, we may collect details about properties of interest, rental history, employment information, and references.
• Financial and Identity Verification Information: When you apply for tenancy or engage in property transactions, we may collect your social security number, driver's license number, bank account information, and payment account details for background checks, credit verification, and payment processing. We do not store full credit card numbers on our servers; payments are processed through secure, PCI-compliant third-party payment processors.
• Communications: Information you provide when you communicate with us via email, phone, text message, or through our website contact forms.

Information We Collect Automatically:

• Device and Usage Information: When you access our website or digital services, we may collect your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Information from Third Parties:

• We may receive information about you from third parties, such as credit reporting agencies, tenant screening services, property listing platforms, or referral partners, to the extent permitted by applicable law.

HOW WE USE PERSONAL DATA

We use personally identifiable information for the following purposes:

• To provide, maintain, and improve our real estate and property management services;
• To process and fulfill your rental applications, property inquiries, service requests, and payments;
• To conduct background checks, credit verification, and tenant screening as permitted by law;
• To communicate with you regarding property viewings, lease agreements, maintenance requests, and account updates;
• To respond to your inquiries, comments, and customer service requests;
• To send you important information regarding our properties, services, changes to our terms, policies, and other administrative communications;
• To comply with applicable legal obligations, including fair housing laws, landlord-tenant regulations, and tax reporting requirements;
• To protect the rights, property, or safety of VNK PROPERTIES, LLC, our clients, tenants, employees, or others;
• To detect, prevent, or address technical issues, fraud, or security concerns;
• For any other purpose with your explicit consent.

WITH WHOM AND WHY WE SHARE PERSONAL DATA

We do not sell your personally identifiable information to third parties. We may disclose your information in the following circumstances:

• Service Providers: To trusted third-party vendors who perform services on our behalf, such as payment processing, tenant screening, credit reporting, maintenance coordination, website hosting, and data analysis. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal and Compliance Partners: To attorneys, accountants, insurance providers, or regulatory agencies when necessary to comply with legal obligations, resolve disputes, or enforce agreements.
• Property Transactions: To prospective buyers, investors, or lenders in connection with the sale, financing, or transfer of property interests, subject to confidentiality obligations.
• Legal Requirements: To comply with any court order, law, subpoena, or legal process, or to respond to lawful requests from public authorities or regulatory agencies.
• Business Transfers: If VNK PROPERTIES, LLC (or substantially all of its assets) is acquired, merged, or undergoes a reorganization, your personally identifiable information may be transferred as a business asset, subject to applicable law and this Privacy Policy.
• Protection of Rights: To establish, exercise, or defend our legal rights; to enforce our lease agreements or terms of service; or to protect the safety and security of our properties, clients, or the public.
• With Your Consent: For any other purpose disclosed to you at the time we collect your information, or with your prior written consent.

YOUR CHOICES TO LIMIT USE AND DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

You have the right to control how we use your personal information:

• Marketing Communications: You may opt out of receiving promotional emails or text messages from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may limit your ability to access certain features of our website.
• Do Not Track: Our website does not currently respond to "Do Not Track" signals from browsers. However, you can use the cookie and privacy settings in your browser to limit certain types of tracking.

We will never sell your personally identifiable information to any third parties for marketing or any other purpose.

YOUR RIGHTS TO ACCESS, CORRECT, OR DELETE YOUR DATA

Subject to applicable law, you have the right to:

• Request access to the personally identifiable information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain legal exceptions (e.g., records required for lease compliance, tax purposes, or legal disputes);
• Request restriction of or object to certain processing of your information;
• Request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the information provided in the "How to Contact Us" section below. We will respond to your request in accordance with applicable law and may need to verify your identity before fulfilling your request.

DATA RETENTION

We retain your personally identifiable information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, landlord-tenant law compliance, insurance, or legal dispute resolution purposes).

SECURITY

VNK PROPERTIES, LLC has implemented reasonable administrative, technical, and physical security measures designed to protect your personally identifiable information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We restrict access to your personal information to employees and contractors who need to know that information in order to provide our services to you. We use physical, electronic, and procedural safeguards that comply with applicable federal and state regulations. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our website and services are not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as soon as possible.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, such as property listing platforms, utility providers, or review sites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of any third-party websites.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California's "Shine the Light" law (Civil Code Section § 1798.83) permits you to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below. Additionally, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We do not "sell" personal information as defined under CCPA/CPRA.

INTERNATIONAL USERS

Our services are primarily directed to users located in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may not be as comprehensive as those in your country of residence. By using our services, you consent to the transfer of your information to the United States.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page with an updated "Last Modified" date. If we make material changes to how we treat our users' personally identifiable information, we will notify you by email to the address specified in your account or through a prominent notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

HOW TO CONTACT US

PRIVACY OPT-OUT & PREFERENCES

To update your communication preferences, opt out of marketing messages, or request information about your data, please contact us using the methods above. We will process your request within a reasonable timeframe in accordance with applicable law.